"Mike and his team truly made my trip to Japan unforgettable. Without JPN Guides I would not have known what to do with my time there, I would have gotten lost, been confused about how to take the trains and navigate the country. They helped me book all of travel arrangements, my lodging, gave me a fantastic itinerary that let me explore at my own pace, and made me a customized guide that was packed with everything I needed to know about my trip. Being able to refer back to that guide made a huge difference. Also, when anything unexpected happened during the trip, I reached out to JPN Guides and they quickly got back to me and answered all of my questions. It made me feel truly safe and taken care of while I was there. They made absolutely sure that I had a wonderful time and I fell in love with Japan because of that. I am extremely satisfied with this travel agency, and will definitely be using them again when I go back to Japan."