Privacy Policy
JPnGuides ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights related to your data when you use our website, mobile app, and related services (collectively, the "Services").
Information We Collect.
We may collect the following types of information:
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Personal Information
When you use our services or book a consultation, we may collect your name, email address, phone number, travel preferences, and any other details you choose to share. -
Usage Data
We automatically collect information about your interactions with our app and website, such as page views, device type, browser, and general location data. -
Payment Information
If you purchase a custom guide or services, payment details are securely processed by third-party providers (e.g., Stripe, Wix). We do not store your credit card information. -
Cookies and Tracking Technologies
We may use cookies or similar technologies to enhance your user experience and understand how our platform is used.
How We Use Your Information.
We use your information to:
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Deliver personalized travel consultation and itinerary services
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Communicate with you about your trip, purchases, and updates
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Improve and optimize our Services
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Send newsletters or promotional content (only if you opt in)
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Provide customer support and respond to inquiries
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Ensure security and prevent fraud
Sharing Your Information.
We never sell your personal data. We may share your information only with:
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Trusted service providers (e.g., FORA for booking perks, Wix for hosting, email services)
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Third-party vendors needed to fulfill reservations, bookings, or consultations
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Legal authorities, if required by law or to protect our rights and users' safety
Your Rights and Choices.
You can:
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Request access to the personal data we hold about you
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Ask us to correct or delete your information
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Opt out of marketing communications at any time
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Request data portability (if applicable)
To make a request, email us at mzislis2@gmail.com